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Where are my tickets???

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Carolinew68
Level 1: Joiner
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on ‎27-09-2023 17:24

on ‎27-09-2023 17:24

I purchased 6 x VIP tickets via the O2 Priority app this morning but no email has been received and no money has been taking out of my account either.  I took a screenshot luckily with my order number and confirmation of the purchase but where can I find my tickets and receipt pls? 

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madasaf1sh
Level 78: King of Kings
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on ‎27-09-2023 18:11

on ‎27-09-2023 18:11

@Carolinew68 

 

You need to speak to the promoter of the concert, as tickets are no normally sent till a few days before the concert to stop scalpers selling the tickets at a profit.. 

 


Usually the promoter is either Ticketmaster or AXS 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 12032 Posts
  • 69 Topics
  • 3221 Solutions
Registered:

on ‎27-09-2023 18:11

on ‎27-09-2023 18:11

@Carolinew68 

 

You need to speak to the promoter of the concert, as tickets are no normally sent till a few days before the concert to stop scalpers selling the tickets at a profit.. 

 


Usually the promoter is either Ticketmaster or AXS 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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