Unable to access O2 Priority via app

[AlexPritchard]

I am no longer able to log in to the O2 Priority app, logging into the website (on phone or PC) works with no problem. Whenever I login via the app however, I get an error "Sorry, there was a problem with your request. Try again later" followed by a button to log out of O2.

I have tried logging out and back in again. I've cleared all data for the app/browser, uninstalled and reinstalled the app, and restarted my phone. Nothing appears to have worked. The app has worked previously without issue. 

[Oxonian]

Welcome to this O2 customer to customer community @AlexPritchard. Unfortunately, the nature of this community means that we cannot access your account or offer other direct help.

You need to contact O2 and I suggest that you message them on social media :-

Facebook : https://o2uk.co/O2CFB

X (previously known as Twitter) : https://o2uk.co/O2CTW

Instagram : https://o2uk.co/O2CIG

The social media team are based in the UK and have a strong record for solving customer problems. 👍