Priority tickets

[Hgrant]

I have just bought tickets and the last stage said the page was being redirected as my time had ran out yet the money is pending in my account so you have obviously taken the money?

[Cleoriff]

@Hgrant

If the session timed out then the money showing as pending will be returned to your account by the bank. You could give customer services a call Guide: How to find help & contact O2 

[TallTrees]

Hi @Hgrant 

Best to confirm with Customer Services best time to call when they have more time and calls are answered quickly is 08.00 - 08.30am 

Don't ask Chat is it much better to call.

Good luck, hope all is sorted soon for you ~

Welcome to the O2 Community Forum!

[MI5]

@Hgrant 

Contact details for Priority tickets vary depending on the venue.

Please see FAQ's which gives details by venue.

https://priority.o2.co.uk/faq