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Final bill

00
Level 1: Joiner
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I have finished a contract with O2 . I want to pay my final bill but I can't because : I dont  have access to the O2 account , I cant over the phone because the O2 advisor works from home and has no access to the payment . I asked to have my bill sent home to pay at the post office , but the person I spoke to on the phone is also unable to send the final bill . How can I get the final bill so that I can pay it .

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madasaf1sh
Level 78: King of Kings
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If you know the amount then pay by Online Banking

Full details can be found here : https://community.o2.co.uk/t5/How-to-Guides/How-to-Pay-Your-Bill-Contract/ba-p/1014090

It may also be worth calling back tomorrow, as they should be able to process the payment.
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 12279 Posts
  • 75 Topics
  • 3254 Solutions
Registered:
@00

If you know the amount then pay by Online Banking

Full details can be found here : https://community.o2.co.uk/t5/How-to-Guides/How-to-Pay-Your-Bill-Contract/ba-p/1014090

It may also be worth calling back tomorrow, as they should be able to process the payment.
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 2
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