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Final bill

00
Level 1: Joiner
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I have finished a contract with O2 . I want to pay my final bill but I can't because : I dont  have access to the O2 account , I cant over the phone because the O2 advisor works from home and has no access to the payment . I asked to have my bill sent home to pay at the post office , but the person I spoke to on the phone is also unable to send the final bill . How can I get the final bill so that I can pay it .

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madasaf1sh
Level 78: King of Kings
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@00

If you know the amount then pay by Online Banking

Full details can be found here : https://community.o2.co.uk/t5/How-to-Guides/How-to-Pay-Your-Bill-Contract/ba-p/1014090

It may also be worth calling back tomorrow, as they should be able to process the payment.
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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 12051 Posts
  • 69 Topics
  • 3222 Solutions
Registered:
@00

If you know the amount then pay by Online Banking

Full details can be found here : https://community.o2.co.uk/t5/How-to-Guides/How-to-Pay-Your-Bill-Contract/ba-p/1014090

It may also be worth calling back tomorrow, as they should be able to process the payment.
--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 2
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