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Code not received

Pav3
Level 1: Joiner
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HI, I do not receive a code sent to my phone number to log into my O2 priority account
In the past I was Virgin Media customer and since then haven't changed my SIM - could that be an issue?

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Cleoriff
Level 94: Supreme
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@Pav3 

It could be the issue.

Quickest way to get a new O2 sim is go instore with ID. They will swap everything over for you.

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 126347 Posts
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  • 7558 Solutions
Registered:

@Pav3 

It could be the issue.

Quickest way to get a new O2 sim is go instore with ID. They will swap everything over for you.

Veritas Numquam Perit

Girl in a jacket
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Enlli
Level 67: Unsung hero
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@Pav3 Some shops will want Photo ID

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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