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Charged for coffee

dandan94
Level 1: Joiner
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So I've just used my free coffee offer from priority and I was charged 45p for the syrup because I wanted a caramel latte 

 

I've just checked the terms and conditions and I thought It was free. Am I missing something or should I attempt another greggs next time 

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madasaf1sh
Level 78: King of Kings
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@dandan94 

 

The Caramel Latte is included, so you will need to raise with Greggs (there socials are the best ones to contact) as looks like the shop have messed up 

 

It has nowt to do with o2, I am afraid... 

madasaf1sh_0-1688725687654.png

 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 12032 Posts
  • 69 Topics
  • 3221 Solutions
Registered:

@dandan94 

 

The Caramel Latte is included, so you will need to raise with Greggs (there socials are the best ones to contact) as looks like the shop have messed up 

 

It has nowt to do with o2, I am afraid... 

madasaf1sh_0-1688725687654.png

 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 3
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dandan94
Level 1: Joiner
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Thank you, I'll contact them now 

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