This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

youve sent me a new phone its got half a charger the covers missing so where the free gifts you tock

essexontour3gm
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎10-04-2025 13:10

on ‎10-04-2025 13:10

where isthe rest of the phone youve delivered where are the free gifts and why did you take money from my account 2 weeks early for a free phone 

Message 1 of 3
95 Views
0 Kudos
2 REPLIES 2

jonsie
Level 94: Supreme
  • 96683 Posts
  • 614 Topics
  • 7193 Solutions
Registered:

on ‎10-04-2025 13:14

on ‎10-04-2025 13:14

More details please

Which phone because none are free

Any free gifts are sent separately usually within 30 days

Guide: How to find help & contact O2 

Guide: Gift with Purchase  

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 2 of 3
93 Views
0 Kudos

MI5
Level 94: Supreme
  • 152766 Posts
  • 652 Topics
  • 29159 Solutions
Registered:

on ‎10-04-2025 13:43

on ‎10-04-2025 13:43

@essexontour3gm 

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X)  (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
89 Views
0 Kudos
Top Kudoed Authors
View All
Top