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problem logging in

stevenm1
Level 1: Joiner
  • 3 Posts
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on ‎01-11-2023 12:46

on ‎01-11-2023 12:46

joined O2 months ago but everytime I try to log in it says " new to O2 .wait 48 hours " 

still won't let me log in even though I've changed my password many times

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jonsie
Level 94: Supreme
  • 96159 Posts
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on ‎01-11-2023 12:48

on ‎01-11-2023 12:48

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202  or 0344 809 0202

 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
Level 94: Supreme
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on ‎01-11-2023 12:55

on ‎01-11-2023 12:55

@stevenm1 

Try online https://mymobile.o2.co.uk/
If using the app, try deleting, rebooting phone and then reinstall the app.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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