payments

[meganmoir]

just wondering why my phone has been cut off when it’s been paid for 

[Bambino · Accepted solution]

@meganmoir This is not O2. This is a customer community. 

You need to speak to the Payment Management Team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support