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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by • Former Staff
  • 8489 Views
  • 1 replies
  • 1 kudos

Resolved! Close my account

nikolaydokov**Personal info**

Dokov by • Level 1: Joiner
  • 368 Views
  • 1 replies
  • 0 kudos

Resolved! Terminate account

I want to terminate my contact as I don’t live in the uk anymore. I need the international telephone number to contact o2 as the uk lines don’t work. Can I terminate my contact from the USA?

I can’t log into my O2 app

I have changed my password and uninstalled and reinstalled the app but I still can’t get on!

Rachel23 by • Level 1: Joiner
  • 294 Views
  • 1 replies
  • 0 kudos

O2 Open

Ive just got a new phone on refresh and as I work for the NHS I have applied for the discount. I have verified my work email but whenever I try to add the discount it states "we are having trouble with your details check back in 30 minutes". Its been...

Vimespool by • Level 1: Joiner
  • 417 Views
  • 2 replies
  • 0 kudos

calling O2

I am trying to talk to O2 on the phone. For the last 8 days i called every day, more than once, some times 3 times, waiting time is always longer than 30min, and yet no one answers the phone, it does not matter which option I choose. Is there a way t...

AKUK by • Level 1: Joiner
  • 797 Views
  • 4 replies
  • 0 kudos

My 02

Why can't I access my02

GMc1 by • Level 1: Joiner
  • 260 Views
  • 1 replies
  • 0 kudos

Airtime charge

I changed from O2 to EE last week and I was charged for airtime by O2 yesterday

Jools2 by • Level 1: Joiner
  • 611 Views
  • 3 replies
  • 0 kudos

I’m cut off

My phone has now been barred for 2days if but yet all my bills are paid and it says I have nothing outstanding to pay I’ve been ringing the 202 number for the last 2days even been on hold for over 3hours.

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