Solved: Re: payg app

abristol19910 · ‎23-07-2018

i download the my o2 app as i be told my o2 apps got fresh new look but i have same look.it is for pay monthy or payg customers loss out again grrr

MI5 · ‎23-07-2018

It's the same app for both.
Check you have the latest version.

Version 9.0.1 on Android.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎23-07-2018

It's the same app for both.
Check you have the latest version.

Version 9.0.1 on Android.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

abristol19910 · ‎23-07-2018

i have but cant see fresh new look just old look

MI5 · ‎23-07-2018

Mine looks very different.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

abristol19910 · ‎23-07-2018

i am on pay as you go

MI5 · ‎23-07-2018

There isn't a different PAYG app.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

abristol19910 · ‎23-07-2018

then why o2 got fresh new look but payg customers see the old look

MI5 · ‎23-07-2018

Post a screen shot.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎23-07-2018

What update do you have? Does it say 9.0.1 like you have been told above? There is definitely a fresh look

abristol19910 · ‎23-07-2018

see

O2

payg app

Tarrif been changed without my consent

Phone stolen, what to do?

End my contract

Lost phone and can’t stop contract

Paying phone bill, can’t receive security text to ...