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online purchase, collection not carried out, deposit refund

255
Level 1: Joiner
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Hello, I want to talk to support, it's been about 2 months since I made an online purchase on the website and I couldn't go to the store to get the phone, the days passed and the store closed and I still have no phone, charging monthly plan fees !! I need help, I need to check that the cell phone has not been collected and I want my £ 255 deposit refund
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MI5
Level 94: Supreme
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@255 

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