Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
Hi, how can I pay off my remaining phone bill
Hi I need help getting into my account
How do I provide bank details to receive a refund?
I’ve lost my phone and need to order a replacement SIM card could I go in store even though the account isn’t in my name? (I pay the bill and it’s connected to my email)
How to login to my o2 with login code ?
I’ve tried to login to my o2 to see my bills and despite correct login details I get an access denied message on the app and desk top
I’ve had a text to say my contract has come to an end. I have tried unsuccessfully to renew my current contract via my phone . Each time I enter the security code sent to my phone nothing happens
Hi all, Looking into how to track an order I placed around 2 months ago. I have tried my best following instructions via help with no actual option to track my order via my 02 account. How do you track your order once logged in? I seem to be stuck in...
I thought I had accepted an offer on the 5th September but this is not showing on my new bill and the acceptance doesn’t seem to have gone through and it seems to have expired. The new upgrade offers do not match the earlier one so I have to look els...
Setting up new iphone (from earlier iphone model) but can't get an ESim as MyO2 wont recognise my O2 account number (monthly contract)
