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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

payment

making payment tomorrow

Resolved! Cancel Disney plus subscription

Can’t find how to cancel my Disney plus subscription cia the O2 app and website

Two numbers on o2 App?

I have recently added another number / account to my o2 - however I can't see how I can add this to my o2 app, it only displays the original number and not both. Any help would be appreciated. Cheers!

My o2

I had an email to say I have been accepted for a contract and told me to follow the next steps that will be on my o2 app. I tried logging in and it wouldn’t let me I had to wait 48 hours for activation. It has been well over 48 hours now and it still...

Coverage in the Caribbean

We have the ultimate package for roaming, it covers the USA, I would like to know what Islands in the Caribbean this package covers , islands most interested in are :- Labadee/ Haiti, Puerto Rico, St Maarten, St Lucia and St Kitts. Can anyone help?

PAC Code

Good morning, where do I find my PAC code?

Bill

Hi there, I was hoping you could help advising me how I would go about leaving 02 and going to a different provider. My phone bill has increased to nearly £90 for an old phone where I can get a brand new phone for half the price. I would like to requ...

pay a bill

Hi, my credit score is compromised as it says I have an outstanding bill for O2 for £50.00 which hasn't been paid for 4 months. I have no idea what this is as I was told all accounts with you had been settled.Can you cancel or tell me what I need to ...

Pay off phone

Hi, how can I pay off my remaining phone bill

Resolved! Phone

Hi I need help getting into my account

O2

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