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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

password

hello

Resolved! EXTRA 13 GB NOT ADDED

The offer of 13GB extra free data has not been fulfillled.The offer stated- renew your £10 Data Big Bundle by 28th December 2022 and we'll add an extra 13 GB.Just done that, no 13 GB. Whats happening 02?

Resolved! My o2 app

I forgot my password for the My o2 app so I went ahead and changed it but when I try and sign in on the app it keeps saying that the password is wrong, I know it's not wrong because I can sign in to my account on the o2 website.

Change details

Need to change personal details to my name

Resolved! Just joined O2

I am just waiting for my SIM card arriving tomorrow . I have a pac code to keep my number but it looks as if oi have a new number which I don’t want . Please help.

Resolved! Tariff explanation

I have just changed my tariff to 'O2 Sim Only 1000 12M 1GB. The part I don't understand is '1000 12M'.

Resolved! Leave 02

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Resolved! proof of purchase

HiI've bought an iphone from a local O2 store on contract. And I lost the actual receipt provided when purchased also lost the access to my mail id and o2 account as I have forgot those passwords. Now I'm in India, my phone has a hardware issue and t...

Resolved! How do I change my direct debit date

Direct debit

how do i open text message in o2 inbox

can see i have a text message in my inbox how do i open it samsung phone

O2

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