Get Help with My O2

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

PAYG number disappearing from O2 account and told new limits on how many numbers on accounts

Hi One of my existing PAYG numbers diasppeared a few days ago from my O2 online account (where I have 2 Pay Monthly contracts and had 4 PAYG numbers for last 3 years). I thought I may have left it too long between making calls on the PAYG number (eve...

Resolved! change my email address on account

I need to change my contact email address on the account and don't know how?

Resolved! unable to buy bolt on

Hi I have recently taken an upgrade with a new tariff starting on 18th March. I have however run out of data meaning i cant use my phone data outside of the wifi at home. I tried to buy bolt on but the incoming tariff isnt letting me. I need to have ...

Resolved! I need end my contract

I want to emd my contract

Resolved! Live Chat Down?

Live Chat has been unavailable for the last couple of days. Anyone else having the same issue?

How do I cancel my iPad tariff?

Is there any way I can cancel my iPad tariff online/on My o2? I am finding the Help & Support pages very hard to navigate and find the relevant information I need, and it's too late currently for me to contact o2 over phone or on the live chat (think...

Ed Sheeran

Am I registered for the presale for the Ed Sheeran at the OVO Glasgow on 28/03/2023

Resolved! Adding prime as my extra gift

Hi, how do I go about adding prime as my extra gift when taking out new contract

Resolved! Poor signal in the home

I have a very poor signal in my house, how can you help increase the signal strength

Resolved! Log in details

Why have i been forced to change my log in details ??? I'm really angry about this.

O2

Forum Posts