Get Help with My O2

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! Log in details

Why have i been forced to change my log in details ??? I'm really angry about this.

Resolved! Need help via talking to customer services for advice

I have rec a text message regarding staying on my current plan and cannot find how to get this done can someone ring me on xxxxxxxxxxxx so can discuss this. [Mod edit: Please do not share personal details as your posts are visible to the public. Than...

Resolved! Roming

Itraveling Turkey now.I would like to know that,can I use my phone there.And will extra cost?

Resolved! PRICE INCREASE

Can I cancel my Sim only contract due to price increase by O2?

Resolved! Changing billing address

I’m trying to change my address on the o2 app and it’s not letting me anyone can help?

Resolved! Leaving O2 - Refresh - All Kit Paid Off

I have a phone and a watch - I have paid them both off, so no debt/loan on either of them. Can I now leave without 30 days notice, or do I have to give 30 days? The chat operator said I could leave now - no notice, but that seems a little odd as all ...

Resolved! How to add aniPad to My O2

How do you add an iPad to My 02. I have the mobile number for it but obviously can't receive a text with a code

Resolved! Phone contract

Hi, I currently have a contract at £35.00 a month. You have a SIM only deal for 50GB and unltd texts and unltd calls for £12.00 a month. How do I switch to this?

Account

Problem with my account

Resolved! I want to port my number to o2

I have received my new O2 Sim and I'd like to port my old number to o2

O2

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