My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8503 Views
  • 1 replies
  • 1 kudos

locked out of phone

my grandson tried to many attempts to get into my phone phone keeps telling me to many attempts and try again in 30 seconds but it just repeats it and i cant turn off the phone

log into account

i can’t log into my account as it needs to send a text to the number but my ipad isn’t receiving the texts. is there another way i can log in so i can pay my bill

Resolved! changes services and pricing terms

Hi.I received a message from you about the contract changes and the price increase. In this case I want to cancel the contract for your services.

SvSo by Level 1: Joiner
  • 228 Views
  • 1 replies
  • 0 kudos

I can't top up my account online

I've been trying to top up my account online, but I'm being automatically directed to a page that says 'this service is unavailable.' As a result, I can't purchase any data/plans. How can I resolve this issue? It seems like an online glitch.

kiki_s by Level 1: Joiner
  • 88 Views
  • 1 replies
  • 0 kudos

Resolved! How to change phone number

Hi there I'm just wondering how to change my phone number

Calum36 by Level 1: Joiner
  • 113 Views
  • 1 replies
  • 0 kudos

I want to end my contract

Hi I want to check if my 24 months is finished and if I can finish my contract

Resolved! Travel charge

Hello, I didn’t receive a message to inform me of travel charges when I arrived in Turkey. I am now being charged.Regards

AC7 by Level 1: Joiner
  • 129 Views
  • 1 replies
  • 0 kudos

l need to login in O2

Hello then l receive on email that l need to login in O2 and then l will know what text .. l do that and they nothing informe please check for me thank you

refund

i thought my nightmare with 02 CS was done with... but it seems o2 owe me money. they've asked me to add my bank details to my account, yet there is NOWHERE to put them. also it has my visa card on file so just refund it to that or send me a cheque. ...