Get Help with My O2

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

O2app

I'm new to 02 and I’m having issues getting onto the app

Click and collect iphone 13 dark green

Hello i ordered a green iphone 13 online and just want to know where it is as it said it would be ready for tuesdayms-324626472highcross leicester

Where is my order

I’ve upgraded on Friday 8th by paying out of my current contract. It said it would arrive by yesterday but I’m yet to hear anything. The money for paying out my current contract has been taken and I’ve been emailed my new contract. Still no sign of m...

immediate payment required

I've received an immediate payment of £6 required. I don't even know what the number is. The awful thing is I've been calling the 03448090202 or 202 loads of times since this morning. All phones hang up by all agents in the middle of talking. For 2 h...

App

Is o2 app broken

Spend cap

Why i cant use my mobile phone when im paying in playstation store

My 02 app wont let me login

So basically ive got the 02 ap i log in then it says something went wrong. Ive deleted the app and reinstalled (im on ios) i can access the website but not the app. Please help me

Changing account name and dob

Need to change account name and dob to my own rather than my mothers

Registering to a new address

How do I update the address that my phone is registered to please?

Disney+ offer when I purchased my new device and plan

Hi there,I recently purchased a new phone and device plan and was offered access to 3 months free Disney+ . The offer seems to have disappeared from my account before I was able to sign up. Can this please be reinstated? Many Thanks.

O2

Forum Posts