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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by • Former Staff
  • 8574 Views
  • 1 replies
  • 1 kudos

Payment through app and websites keep failing

Anyone else having problems making a card payment through the app or website? it did it last month and because i have multiple accounts for my kids it was a nightmare and took over 2 hours of repeatedly trying and then 1 payment didn't end up going t...

Sandra12 by • Level 1: Joiner
  • 1157 Views
  • 1 replies
  • 0 kudos

Monthly payment

Hello,Are there any other options that would decrease my monthly payment for my sim onlh contract?

Monthly payment

Hello, Are there any other options that would decrease my monthly payment for my sim onlh contract?

Resolved! breakdown of final bill amount

I already left O2 and got the email about payment, I guess it is the final bill. but I cannot find the breakdown of payment amount due to that email just a summary information, that amount is higher than usual, so I have to check it. Now I sign in to...

Ordering

What’s the point of pre ordering the new iPhone if you don’t receive it on the day it’s promised

Aj_1997 by • Level 1: Joiner
  • 499 Views
  • 3 replies
  • 0 kudos

Log in

I can’t log in to check my account

Pilgrim2 by • Level 1: Joiner
  • 382 Views
  • 2 replies
  • 0 kudos

2 Numbers on one MyO2 Account - I need to split them

When i log into my MyO2 Account both my number and my ex partners number is listed. We both have separate contracts that are paid for separately.He has recently logged into the account and changed both the email address, security question and passwor...

JF1az by • Level 1: Joiner
  • 1577 Views
  • 6 replies
  • 0 kudos

Resolved! setting for travel to europe

When with Virgin I had to enable the international options, on Virgin web site, before travelling to Europe. Do I have to do the same with O2, if so how?Thank you

Ray071 by • Level 1: Joiner
  • 408 Views
  • 1 replies
  • 0 kudos
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