Get Help with My O2

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Can't login to the app

Hi, I'm trying to log in to the app but I am not being able to. I changed the password, it tells me something went wrong. What can I do?

Error 500

Hi I am trying to log into MyO2 account so I can pay my bills but I keep getting an Error 500

How to read OTP SMS sent to the mobile number linked to my account when have no such mobile device

I have had an O2 mobile broadband account for many years which works fine but I cannot access any OTP or any SMS sent to the mobile number associated with the account as I don't have any device using this number. So I cannot set or reset a password i...