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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Details not showing

Hi I was switched from virgin to o2 and whenever I log into o2 it says that i have no products or services, even though I constantly receive emails about my account from o2. There is no way for me to check my bills and account details

Resolved! About O2 rewards

Yesterday, I used O2 rewards to redeem a 40-pound Amazon cash voucher. The system said that the cash voucher would be sent to my email, but I still haven’t received it. I would like to ask what’s going on?

Resolved! PAC code

How do I get my PAC code?

Signing in

Cannot sign in says not available to me

My 02

Hello My 02 isn't working since I changed my 02 phone number last year. I want to check my options for upgrading

I have two mobile phones

I have two mobile phones one payments are fine, second one O2 wrongly cancelled bank mandate, so I need a new mandate for this second phone O2 do not seem to understand this simple request. Frustrated!!!

Resolved! Sim

I want to cancel a sim

my o2 app not working

Hi I can not open my 02 app?

Not Received Upgrade Device

Hello Just wondering if anyone else has had problems in getting their Upgrade Mobile Device. Ordered it in Nov23, wasn't received and everything time I call Customer Services I get nowhere. I have emailed the Complaint Email, but this just keeps boun...

Hello

When will be fixing my signal please?

O2

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