My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 9575 Views
  • 1 replies
  • 1 kudos

You don't have any products or services in this My O2 account.

I keep seeing this, and through some links from a customer service sent to me while I was on the call I could reset and see my mobile account associated, but upon logging in I no longer see it (as it it was a duplicated account?)

forluke by Level 1: Joiner
  • 608 Views
  • 3 replies
  • 0 kudos

Resolved! Fraud

I have recently been contacted by scammers who I believe had gained information about my account, I have changed my password but am concerned about fraudulent activity over the next few days. Please can someone reassure me my information and data is ...

MRibton by Level 1: Joiner
  • 724 Views
  • 3 replies
  • 0 kudos

My o2

It says my o2 is not set up but i have had my account for years

Louise28 by Level 1: Joiner
  • 491 Views
  • 3 replies
  • 0 kudos

esim not working

hello, i've installed an esim to replace my faulty sim but neither now work and I can't receive a txt when trying to receive an esim!???

GB500 by Level 1: Joiner
  • 420 Views
  • 1 replies
  • 0 kudos

Refund

How do i receive a refund to my bank

Petee by Level 1: Joiner
  • 628 Views
  • 4 replies
  • 0 kudos

test

test

Claire38 by Level 1: Joiner
  • 343 Views
  • 1 replies
  • 0 kudos

Can’t get logged onto the my o2 app

See subject. Have been trying for a couple of days now. Getting fed up as not new to 02

SDL by Level 1: Joiner
  • 337 Views
  • 1 replies
  • 0 kudos

App and website not showing my details

I’ve had the o2 app for years but now it’s telling me it’s unavailable to me. I go on the website to look at my device plan and it’s not showing me anything but o2 WiFi. Anyone else having this issue??