Get Help with My O2

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

billing inquiry

biling to be credited

Resolved! Cancel My Subscription

Cancel now. No I don't want to update or change only cancel.

Resolved! Paying off phone contract

Hi id like to pay off my remaining contract of £21.78 and its gone into device credit instead,could this be sorted and used to pay off my current contract please

Resolved! Handing my contract over to my daughter

I want my daughter to take over this account

Resolved! close account

How do I close my account with O2?

Order

Hi I upgraded my phone a couple of days ago and it was supposed to be delievered next day delivery. I still have not recieved the phone just wondered when I will?

Validate email

Hi there, I’ve just had an email through to validate my email but the phone number is wrong so I can’t validate my email

I have to pay final bill but I can't login to 02 because I don't have UK number anymore

I have to pay final bill but I can't login to 02 because I don't have UK number anymore.O2 is asking for UK number in order to login to my account and pay, but I don't have because I moved abroad. What can I do?

Unlock old iPhone

I n ed help unlocking my old iPhone that’s locked to 02

Payment direct debit

Hi there I got a text message to say my direct debit was cancelled by O2 can this be checked please?

O2

Forum Posts