My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8575 Views
  • 1 replies
  • 1 kudos

Log in

Good morning, I am unable to log in to my O2 account. It keeps taking me around in circle from entering my e-mail address and password to confirmation of a 6-digit code back to the log in screen. Last night I changed my password just in case and was ...

youngnm by Level 1: Joiner
  • 232 Views
  • 1 replies
  • 0 kudos

Resolved! Change Address

I am now living overseas and need to change my address in your system.

MRL by Level 1: Joiner
  • 416 Views
  • 2 replies
  • 0 kudos

Can’t get in

I’m another country so can’t get sms messages 

CalumN by Level 1: Joiner
  • 207 Views
  • 1 replies
  • 0 kudos

my account

i have just looked in my account and there is a phone number registed which i have not ordered and its and its going to take money out of my account that i have not authorised

has2 by Level 1: Joiner
  • 309 Views
  • 2 replies
  • 0 kudos

Missing parcel

Hi. I ordered an apple watch yesterday, and have had a notification to say DHL were unable to deliver my parcel as noone was in. I have been left with no slip to say they attempted delivery, I also have ring door bell and there is no evidence of anyo...

Changing direct debit date

Hi, I would like to change my direct debit date. Can someone help please?

Brett4 by Level 1: Joiner
  • 338 Views
  • 2 replies
  • 0 kudos

I have received two emails today from O2 regarding an or NC80720353

I have received two emails purporting to be from O2 this morning. They quote Ref: NC80720353 telling me I have requested changes. I have not requested any changes and cannot understand what these emails mean. Please explain to me. Are they Spam?

CharlieBB by Level 1: Joiner
  • 234 Views
  • 1 replies
  • 0 kudos