When I ordered my new phone there was an offer for the new ear buds for £1. When will I receive my v

[LeighB]

When I ordered my new phone there was an offer for the new ear buds for £1. When will I receive my voucher 

[Cleoriff · Accepted solution]

@LeighB 

There have been problems with this promotion so you need to contact O2.

Give O2 a call on 202 or 0344 809 0202 (Contract)

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.