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Spend cap

Gill57
Level 1: Joiner
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Can’t find my spend cap or instructions on how to change it. Please advise

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jonsie
Level 94: Supreme
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If you are on the new system it can be changed in My O2

If not you need to contact customer service

Guide: Spend Caps & Charge to Mobile on O2 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202  or 0344 809 0202

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jonsie
Level 94: Supreme
  • 96932 Posts
  • 614 Topics
  • 7198 Solutions
Registered:

If you are on the new system it can be changed in My O2

If not you need to contact customer service

Guide: Spend Caps & Charge to Mobile on O2 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202  or 0344 809 0202

Message 2 of 3
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pgn
Level 78: King of Kings
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Guide: Spend Caps & Charge to Mobile on O2 and on the new MyO2/360 you can do that there:

https://accounts.o2.co.uk/signin

1000010036.png

Link just below for O2 Social Media Team if needed.

Good luck, @Gill57 @

 

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