Morning @Joglekar
This is a customer community and not o2's chat service.
We cannot see your account, so if you have an account query you need to contact o2 either by calling them (202 or 4445 from your o2 phone) or messaging on social media:
Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG)
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
