This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Refund

Victoriaspencer
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎08-11-2024 05:36

on ‎08-11-2024 05:36

Hello, I have received a message saying that I am £7.58 in credit and am due a refund. This month I changed over from o2 to Vodafone and so I can no longer login to the my o2 app to claim the refund. How can I go about this please? Thanks. 

Message 1 of 2
92 Views
0 Kudos
1 REPLY 1

Enlli
Level 69: Guiding Light
  • 8912 Posts
  • 65 Topics
  • 1793 Solutions
Registered:

on ‎08-11-2024 07:57

on ‎08-11-2024 07:57

Contact Payment Management 

You can get in touch with the Payment Management team on 0800 902 0217 who’ll find a solution that’s right for you.

 

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 2
74 Views
0 Kudos
Top Kudoed Authors
View All
Top