@Ann-hull
You need to follow the purchase through from Moneysupermarket website and do it as an upgrade.
You will have to pay fees if you're not yet eligible for an upgrade.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
