My O2
Get help and support from the community related to My O2.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8574 Views
  • 1 replies
  • 1 kudos

how can I talk to a human?

I need to download my invoices but I cannot access my account.the reason is simple: I need to input a code that is sent to the number. But the sim cannot receive messages because it is in a home alarm device (not in a mobile phone). I need a differen...

AlexMike by Level 1: Joiner
  • 343 Views
  • 2 replies
  • 0 kudos

Resolved! switch from monthy to pay as you go

I would like to swap from my monthly payment to a pay as you go sim but still keep my number

hugo0000 by Level 1: Joiner
  • 276 Views
  • 1 replies
  • 0 kudos

my order today

I placed an order today for an iphone 15 and a samsung galaxy. I've tried to sign the contract this morning but I don't know if it worked, I'm trying to track my phones but not finding any information.

sjh16 by Level 1: Joiner
  • 283 Views
  • 2 replies
  • 0 kudos

No mobile data or not able phone calls

I have been paying my o2 bill monthly however there have been restrictions put on my plan due to unpaid balance. I cannot acces my account to see what I might need to pay and sort this issue out

Unable to view my O2 account

I'm trying to see how much I still owe on my account, but I'm getting error messages

YS2 by Level 1: Joiner
  • 314 Views
  • 2 replies
  • 0 kudos

Hello

Hello , I keep receiving emails and messages that my last bill is overdue and that I need to pay asap however I have already paid my latest bill of 79.95 £ can you sort out the issue asap please ? I can send you a receipt of the payment if you need i...

MK32 by Level 1: Joiner
  • 266 Views
  • 2 replies
  • 0 kudos

Cancel one of my sim cards

I need to cancel one of my sim cards

Wkz by Level 1: Joiner
  • 212 Views
  • 1 replies
  • 0 kudos

My order

Can I please PLEASE speak to someone with reference to my order

Recently joined

Since joining last week I’m now unable to receive text messages. So unable to receive security codes. Also my phone is now unable to receive phone calls or make phone calls. Is there anyone who can help? Emails are still coming through from O2 but fr...

Beth31 by Level 1: Joiner
  • 296 Views
  • 3 replies
  • 0 kudos