My O2 app

[Shamss]

I can't use the app to access my account, it says if I am new it might take 48 hours, I am almost a week now, yet I am receiving the same message, although I contacted O2 help line

[Cleoriff · Accepted solution]

@Shamss 

We're just customers like you but it sounds as if you need someone to access your account which can't be done from here

Give O2 a call on 202 or 0344 809 0202 (Contract) OR 4445 or 0344 809 222 (PAYG)

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.