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I DONT KNOW HOW TO INSTALL MY ,E SIM

KARLSphoney96
Level 1: Joiner
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CAN YOU PLEASE ADVISE ME HOW TO INSTALL AN E SIM

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Enlli
Level 69: Guiding Light
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You do it through the Install My SIM menu in MyO2 

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This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 5
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MI5
Level 94: Supreme
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@KARLSphoney96 

Unless you have access to your MyO2, you'll need to go in store with photo ID.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 5
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Bambino
Level 86: Prestigious
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@KARLSphoney96 Many people who have posted in the community have had problems with esims. Unless an esim is absolutely necessary, think about using a physical plastic sim for now. Much more reliable, and far fewer issues with them at present.

I DO NOT WORK FOR O2



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Message 4 of 5
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MI5
Level 94: Supreme
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@KARLSphoney96 

You can also swap to a physical sim for free in store.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 5
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