Solved: Email misspelled

Emzy1 · ‎02-12-2019

Can anyone help,
My email address has been misspelles in store when setting up the account. I can't receive the confirmation/activation email for my account to be able to use it. How do I get the email address corrected so that I can receive my documents and use the account? Tia x

MI5 · ‎02-12-2019

@Emzy1

You'll have to call customer service to request the change Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎02-12-2019

@Emzy1

You'll have to call customer service to request the change Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Martin-O2 · ‎04-12-2019

Have you had a chance to contact customer services @Emzy1 and if so how did it go?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

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