Disney+ Discount

[Donners]

Hi, I signed up for Disney+ and due to receive the £2 back off my monthly bill, this hasn’t happened but the £5.99 has been taken. Can you tell me why?

[Cleoriff]

Hi @Donners 

When will the £2 airtime discount be added to my account?

When you sign up for the Disney+ paid Extra, we’ll send you a link to activate it. As soon as you’ve done that, we’ll add the £2 monthly discount to your airtime plan. If you add it part-way through a billing month, both the £5.99 monthly cost of the Disney+ Extra and the £2 discount will be added on a pro-rata basis.

https://www.o2.co.uk/extras/disney-plus 

[jonsie]

It may be on your second bill but will appear as an adjustment on your bill.

If you aren't sure then call O2

https://www.o2.co.uk/extras/disney-plus