Change number

[Stacey15]

Hi how can i change my mobile number?

[Bambino · Accepted solution]

@Stacey15 O2 allows one free number change. 

You'll need to speak to customer service: Guide: Coronavirus Community Help and Support 

Use the Upgrade, Lost/Stolen, or Fraud option to get through. Otherwise you'll just be disconnected.

Below is alternative advice from an O2 Guru on how to get through.
Call 202 from your mobile.
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.

Best time to call is 8 am.

[jonsie]

Help here

Guide: How to change your mobile number