Buds3 Pro Offer

[JackEddy]

I preordered the Z Fold 6 and have been having a blast with it since. One thing that convinced me to place my order through O2 was that I would be able to take advantage of an offer to buy the Buds3 Pro for £20. 

However, since placing the order, I can't see any way that I can do this.

Please help.

[madasaf1sh · Accepted solution]

@JackEddy 

You will receive the SMS 30 days after purchase.. as per the below

https://www.o2.co.uk/termsandconditions/rewards/get-buds3-pro-for-20

[JackEddy]

Thank you mate, I was looking for a page like this because I've used offers like this before from O2 but just couldn't find it. 

[frankiebl]

Unfortunately there has been more than 30 days, so many other users haven't got their code even after numerous calls to customer service.

[Oxonian]

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@frankiebl wrote:

Unfortunately there has been more than 30 days, so many other users haven't got their code even after numerous calls to customer service.

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There might be something in here help you @frankiebl :-

Guide: Gift with Purchase  

If you have been chasing O2 for your code, you need to persevere with O2. Unfortunately, this is a customer to customer community so we cannot access your account or offer other direct help.

.

You can message O2 on social media :-

Facebook : https://o2uk.co/O2CFB

X (previously known as Twitter) : https://o2uk.co/O2CTW

Instagram : https://o2uk.co/O2CIG

The social media team are based in the UK and have a good reputation for solving customers' problems.

A complete schedule of how to contact O2 is in :-

Guide: How to find help & contact O2 

[Haxz75]

How long after the 30 days did you receive your code or was it on the 30th day? Thanks 

[Oxonian]

Hello @Haxz75 and welcome to this O2 customer to customer community. 

It isn't clear who you are asking that question of ; but whoever it is, you need to tag them just like I have tagged you ! 👍