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Account summary

Megatron
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So I want to cancel Disney+ but get told to go to my O2 account, so where in my 02 do I cancel it? HELP tells me to goto my O2 account, click on Account Summary, go to the bottom and click on +

So where do you find Account Summary?

 

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madasaf1sh
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@Megatron 

 

Full details on how to cancel the extras can be found here Guide: Adding and removing O2 Extras  

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
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@Megatron 

 

Full details on how to cancel the extras can be found here Guide: Adding and removing O2 Extras  

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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Thespen
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I ahve the same problem and the reply below is useless as an Account Summary page does not exist, is is not shown to exist from my O2 home page - O2 need to get there act to together and preovide the lionk given.

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madasaf1sh
Level 78: King of Kings
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@Thespen 

 

That guide wasnt created by o2 but by community members, and is still Valid and correct..

If you cant find the Extra on your Myo2 summary page (which is where it is on my account)

madasaf1sh_0-1675794515065.png

 

Then you need to speak to Customers Service on 202 from your o2 phone or 0344 809 0202 from any other phone.. 
And someone can help you cancel the extra

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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