Solved: 10%

JulesDixonx · ‎14-10-2021

Not sure if im on correct "board".

I was supposedly credited with my 10% on the last 3months top ups(£10 a month), but only £1 was added instead of £3, is this because part of what was used to top up was off airtime rewards? If not then I'm short by £2.

[Personal details removed]

Thank you

Julie Dixon

MI5 · ‎14-10-2021

@JulesDixonx

Indeed it is as it has to be a cash top up to qualify.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎14-10-2021

@JulesDixonx

Indeed it is as it has to be a cash top up to qualify.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

JulesDixonx · ‎14-10-2021

Thank you, may need to work out the best way to gain "extra credit" was hoping i could have them working alongside each other for the best deal.

O2

10%

Cancel my O2

Not received my device

Phone upgrade

My contract **********

Databank