Solved: scammers

Anonymous · ‎02-05-2015

Beware of scammers phoning you to say they are from O2. they have access to details of your account including your billing amount and ask for payment then the scam continues, they take payment from your card having pretended to be O2 and tect back a so called receipt of payment which is headed as UK which was the reason we then found out the scam. They have an automated sytem when you call them back claimimg to be O2 bill payment. Watch out for the following numbers calling you

08001116121

08009524874

They have access to your personal details which they must have hacked from O 2

take care

Anonymous · ‎02-05-2015

HI @Anonymous

The first number, 08001116121, is O2's automated payment line. The reason why they had access to your details is because they are the O2's collections team. When you make a payment it does generate a receipt by txt, and it will come from O2 UK

As for the 08009524874, it belongs to the Virgin media Sales team.

Hope this clarifies things

jonsie · ‎02-05-2015

Aerial? .....

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

perksie · ‎02-05-2015

?

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blissgirl · ‎02-05-2015

Sounds like areial to me

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Anonymous · ‎02-05-2015

The number 121 has been subject to a different thread and has been shown to be a legitimate O2 number

http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Phone-call-from-0800-111-6121-O2-or-a-phisher/m-...

Anonymous · ‎02-05-2015

HI @Anonymous

The first number, 08001116121, is O2's automated payment line. The reason why they had access to your details is because they are the O2's collections team. When you make a payment it does generate a receipt by txt, and it will come from O2 UK

As for the 08009524874, it belongs to the Virgin media Sales team.

Hope this clarifies things

jonsie · ‎02-05-2015

@Anonymous wrote:
The number 121 has been subject to a different thread and has been shown to be a legitimate O2 number
http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Phone-call-from-0800-111-6121-O2-or-a-phisher/m-p/708399#M72027

Aerial by any other name mate......

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎02-05-2015

So clearly there has been no hacking of personal details from O2.

perksie · ‎02-05-2015

I found that a bit odd, appears the OP had calls from different sources which is confusing the issue.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

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Anonymous · ‎02-05-2015

@jonsie wrote:
@Anonymous wrote:
The number 121 has been subject to a different thread and has been shown to be a legitimate O2 number
http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Phone-call-from-0800-111-6121-O2-or-a-phisher/m-p/708399#M72027
Aerial by any other name mate......

Yes appreciate that - but at least it is traceable and not quite as serious as the OP makes it to be, clearly no hacking has taken place - though I suspect those who have been 'Aerialised' may disagree!