failure to port number

[AlisonG]

Has anyone had problems porting a number from an O2 account to a new O2 account?  

I've been waiting for 3 weeks for O2 to do this, but they don't seem able to, and their Customer Service team seems unable to help.

[jonsie]

O2 need to migrate the number from one account to the other

It's a simple process so I don't know why there should be any issues

See guide here

Guide: Migration & porting into O2 

[NR3]

Same issue for me, it has been over 5 weeks since joined o2 from vodaphone but can't port my number. No support whatsoever, I'm paying monthly  both o2 & vodaphone currently. Nightmare 

[gmarkj]

Why can't you port your number @NR3 ?

If you've been trying for over 5 weeks your PAC will have expired.

Get a new one from Vodaphone, and then follow the process outlined in this guide:

Guide: Migration & porting into O2