When will O2 approve of the new N96 firmware upgrade?

[Anonymous]

When will O2 approve of the new N96 firmware upgrade to V12.something? It's been 3 months since it was released and the time this is taking is ridiculous. This is my first phone with O2, so far I'm pleased but the one thing that is really ticking me off is waiting for approval of upgrade. Could an O2 staff member or someone with knowledge of this issue tell me an exact or atleast approximate date of when the upgrade is due to be approved of?

Thanks in advance.

EDIT: To clear things up, it is with the ALL-BLACK N96 that this is has not been approved of.
EDIT 2: It's been 6 months now since V. 12 (still not approved) and on top of that, V20 is now out.

[Anonymous]

well u seem to have raised this question since 14-02-09 now its 16-02-09 any update nahhh didnt think so just sit rite here and embrace yourself

[Anonymous]

They do take from a few weeks to a few months to approve new firmware updates, it's not exactly top-of-their-list kind of thing, so I guess you can only be patient.

[Anonymous]

Hi, i was fed up waiting for V31 to be released by o2 for my N95 8gb. I have just finished debranding and upgraded to V31. It was really easy and the handset runs faster now. i was a bit nervous about doing it but glad i did.
regards

[Anonymous]

Funny thing I notice about these threads, there are a number of what seem like o2 CS or general employees who post on these boards, they are really helpful but none of them ever post in threads regarding software updates never being approved. Is there some serious lack of info about this or do the employees just want to stay clear?

[Anonymous]

I think they have to do a certain amount of editing to FWs before they get released, Like adding in there own options and menus and so on.

Although i cant see it being that hard of a job, Maybe they just undergo heavy testing. Or with the amount of issues that they may have with more important problems may get in the way...

If it isnt broke Dont fix it!

[Anonymous]

well am 1 ov da Lucky Few o2 customers who got hold ov da brand new N96 all Black the down thing is its SLOW need the FIRMWARE UPDATE to Version 12! My product code is 0579094, if u google it comes up wid aload gibberish in Japanese hmm... So Mr or Miss o2 if ur reading this RELEASE THE FIRMWARE! ThankQ

[Anonymous]

This will void your warranty but how about trying this to update..

You'll need to change your phones product code to allow it to 'see' the update. The instructions to do this are on:

http://www.allaboutsymbian.com/forum/sh ... oduct+code

Follow the tutorial and you should change the code to: 0543713

Reboot your phone and then try do the 'over-the-air' upgrade.

Let me know if anyone tries this.

[Anonymous]

Thanks for all the replies. Aznflava, I too have the all black N96 but this v.12 firmware upgrade is meant to fix loads of things and it is in everyones interests to have their device to run the best it can.. This is taking a ridiculously long time now - we're into March and it's been over 3 months. I am so tempted to debrand.

[Anonymous]

I've an N78 and O2 have never managed to release any branded updates for it. I debranded and have never looked back since!