Re: Virgin Media O2 reveals scammers’ texts to tri...

Oxonian · ‎11-02-2025

Virgin Media O2 reveals scammers’ texts to trick teens out of cash - Virgin Media O2

https://news.virginmediao2.co.uk/virgin-media-o2-reveals-scammers-texts-to-trick-teens-out-of-cash/

pgn · ‎16-02-2025

The biggest scam of all right now with VMO2 has to be their telephone support - hours wasted, dropped calls, no call-back, forum replies going to Spam and the dreaded Forum pop-up, 3 times in 25mins so far this morning

Click for O2's Social Media Team on X --||-- or on Facebook Messenger

Oxonian · ‎16-02-2025

The mere fact @pgn that the Chief Executive has felt compelled to write a blog about "Transforming our service: How we’re investing to better support every customer" speaks volumes. 👍

MI5 · ‎16-02-2025

of course he did.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Enlli · ‎16-02-2025

He (or his minions) has put out similar before, especially when O2 get a pasting.

He talks about increases training but they can't get early termination due the the price rise right at the moment

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.