Re: Unread posts!

Cleoriff · ‎23-10-2018

Apologies for starting a new thread for this. I can't find the old one.

This Unread post 'glitch' has returned with a vengeance. @Marjo, @Martin-O2 and @EmilieT

Started for me yesterday and even worse today.

I have read the above posts 3 times, even moved to a new tab and they won't clear at all

On PC using FF

Time consuming and annoying. Any nearer a fix for this?

Currently the only way to rid myself of them is to 'mark all posts as read'. Then I miss posts I have yet to read.

Veritas Numquam Perit

MI5 · ‎23-10-2018

@Cleoriff it's here https://community.o2.co.uk/t5/Welcome-News/New-Community-Home-Page-amp-Other-Improvements/td-p/10987...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎23-10-2018

Thanks. Maybe this thread can be moved. Although the above thread was started 10 months ago and still this problem hasn't been solved..

Either way, I would like an answer about this Unread Post issue which is driving me mad...

Veritas Numquam Perit

MI5 · ‎23-10-2018

Yeah, me too......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎23-10-2018

I mentioned this was still an issue on another thread. Damned frustrating!

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Martin-O2 · ‎23-10-2018

Hey guys I know this one is super annoying but it's with the platform provider. Obviously it can take time to identify and replicate the issue and develop a fix. as this one is internment it's a bit harder to nail down then something that affects everyone all the time.

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pgn · ‎22-07-2019

Hmm. Can't seem to get rid of, at least not by reading, the top two posts here - s'up?

Links to O2 Social Media Team here

EmilieT · ‎22-07-2019

Sorry to see you're suffering from this issue this morning @pgn As I mentioned here, it's been reported and still under investigation, but as soon as we have updates on this bug (or any other), we'll update the thread!

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pgn · ‎22-07-2019

Seems related to any post I have just replied to, this one's stuck up there now:

Yep. Been down my short list of unreads, all gone bar these - weird!

Links to O2 Social Media Team here

jonsie · ‎22-07-2019

I have been getting the same recently and no posts have been moved. The only solution is to mark all pests read but then you miss things.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS