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Unlocking a phone after upgrade.

Anonymous
Not applicable

Why do O2 need 14 days to respond to a request to unlock a phone ?

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MI5
Level 94: Supreme
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They don't usually but it depends on the handset.
Most are done inside 4 days
https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-S...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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MI5
Level 94: Supreme
  • 152074 Posts
  • 651 Topics
  • 28925 Solutions
Registered:
They don't usually but it depends on the handset.
Most are done inside 4 days
https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-S...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
1,308 Views