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Switch UP

SHVDY
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Hi everyone, i have a few questions about O2 switch up, how does exactly work?

Will i get a new phone once i get into the shop and return mine? Or do i have to wait for a few days? Am i required to leave my phone in the shop first and will i get my new one later or right there on the spot? Thank you.

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SHVDY
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Also will they do a credit check again?

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MI5
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@SHVDY 

You walk away with a new phone provided your old phone meets the requirements.

A soft credit / affordability check is done but no one has reported ever being denied.

Guide: Introducing O2 Switch Up. Swap phones whenever you want! 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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madasaf1sh
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@SHVDY 

From recent experience, you give them your current phone, and wipe it once they say its ok, and you walk out with the new phone.. 


Simples... 🙂 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
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Sometimes.......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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L_W_Ward
Level 12: Nimble
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I still can't help but think programmes like this, apple upgrade too, are a bit of a waste of money. You spend all that cash to then trade the device in and your payments.

iPhone 13 Pro Max 25gBG,
iPad 9th Gen,
Apple Watch Ultra,
,Airpod Pro,
Apple TV 4K,
Apple TV HD,
HomePods,
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