Signal

Nosignalman · ‎22-09-2023

My signal at home is very bad, little or sometimes no signal, everything is very slow. Sometimes I can't even text. Why is it so bad. Coverage checker says it seamles bit it isn't. Why is it so bad?

madasaf1sh · ‎22-09-2023

@Nosignalman

Could be a number of reasons, but the coverage maps are just a best guess at your location, and dont take into account what your home is made of, what is in line of the mast.

Have a look at this page https://status.o2.co.uk and see if there are any localised issues

Have a look at these guides

Guide: How can I sort out my network issues?

Guide: Is the network down for me or everyone?

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

Enlli · ‎22-09-2023

Coverage checkers tell you if there is signal but they don't tell you the quality of that signal

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

Bambino · ‎22-09-2023

@Nosignalman There's also this guide to take a look at: Why do I have poor coverage indoors? (o2.co.uk), and there's WiFi calling to help you indoors: Wifi and 4G Calling explained | O2

I DO NOT WORK FOR O2