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[Sharnh]

hi all, i ordered a new phone last week, it was meant to be next day delivery, yet 1 week later it is still not here.Anyone else having this issue?

[Enlli]

A lot of people

Looks like you should contact the sales team they can help with that – message them on Social Media if yo can - on Facebook (https://o2uk.co/O2CFB) , 

X Twitter (https://o2uk.co/O2CTW) or 

 Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255, free from any phone or landline

[boab400]

Ordered new iPhone 16 Plus as Christmas gift, ordered on 04/12 still no word on when it will be arriving. I imagine won't be able to cancel until device received. If not received within 14 days, will not be able to cancel contract. Feels like a scam to be honest and no way out of it.