Priority accounts linked

[Steve-M]

I have 4 phone lines in my family group, all signed in to priority separately.

They appear to have become linked so if I redeem an offer on my phone it shows up as offer already used on the other 3!

Please help.

[gmarkj]

My first suggestion would be to sign out each device, delete the app, reboot the phone, reinstall and sign in - making sure they all use different logins @Steve-M 

If that doesn't help then get in touch with customer services - all phone numbers, and links to social media, are in the guide Guide: How to find help & contact O2 

[Steve-M]

Thanks for the tips, I have tried your suggestion but the problem is still there.

I will get in contact with customer services to see if they can help.

Cheers.

[Allan1234]

Hi Steve, I'm having the same issue and only realised after we all had the same code in Pizza Express! Did you get an answer or solution from O2?

[Oxonian]

@Allan1234 

If that question is aimed @Steve-M, you need to tag him thus. 

Have you tried the suggestion made by @gmarkj above ?   

[Steve-M]

I'm afraid not.

Customer service has been hopeless, I have given up.

This seems to be a problem for a lot of people with more than one line on an account.